How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Hiringgray Tree Service should get an honest and fair experience. If something went wrong, tell us. This page shows how to file a complaint and what comes next. It is a general template and is not legal advice.

Topics You Can Raise

You can write to us about:

• How your call or contact with Hiringgray Tree Service went
• The way your personal information was handled
• Anything on this website that seems unclear or incorrect
• The behavior of a provider we connected you with

When the Problem Is a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If tree work at your property went badly, the usual first step is to take it up with the provider directly and keep a written record.

Still, let us know. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Please understand that Hiringgray Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Filing Your Complaint

Email contact@hiringgray.living and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email. Then we look into what happened, which may include contacting the provider, and send you a reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems with licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@hiringgray.living